LuckyLand has various player identity checks to operate in accordance with our general terms and conditions, as well as to assure the safety of our players from potential fraud.
As redeemed prizes will be sent directly to your bank account, it is important that we ensure correct ownership of the account we are sending funds to.
Key Identity Verification Steps:
1-We require all players to complete phone verification before initiating a prize redemption to confirm that it is really you. For this step, you have to use the existing phone number you initially verified your account with to ensure the person initiating the prize redemption is the same person who initially verified the account.
2 -We require you to provide your bank statement and government-issued ID. The name on your bank statement must match the name on your ID, and the address on your ID and bank statement must be within the United States (including the District of Columbia but excluding outlying territories and the State of Washington).
In relation to your bank statement please note that:
1. The statement must be for the same bank account you have submitted for prize redemption.
2. Your name, address and your account number must be clearly visible.
3. The statement must be dated within the last 6 months.