At VGW, we are committed to protecting and respecting your privacy and maintaining
the confidence and trust of our customers. This Privacy Notice explains how and why
your personal information is collected, why it is collected and how it is kept secure.
Limited and Group Subsidiary Companies (“VGW”) collects, uses, maintains and
discloses information collected from users (each, a "user") of the
PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways,
including, but not limited to, when Users visit https://luckylandslots.com/ site, register on
the site, respond to a survey, fill out a form, and in connection with other activities,
services, features or resources we make available on our Site.
Information You Provide to Us. We collect information that you voluntarily provide
when you use our Services, such as when you register as LuckyLand User. When you
register or otherwise interact with our Site, you may be invited to provide personal
information to enhance your experience on the Services, as such:
● Your contact details, such as your email address, name, mobile number;
● Banking and financial details such as your credit card number and expiration
date, your bank account statement, where appropriate to process a financial
transaction you have requested (to establish the source of funds where a
transaction is involved)
● Your account login details, such as your username and password
Also, Users may be asked for, as appropriate, name, mailing address, credit card
information, social security number, payment information, and identification documents,
in order to comply with our legal obligation when operating online payments.
Users may, however, visit our Site anonymously. We will collect personal identification
information from Users only if they voluntarily submit such information to us. Users can
always refuse to supply personally identification information, except that it may prevent
them from engaging in certain Site related activities.
NON-PERSONAL IDENTIFICATION INFORMATION
Information About Your Use of the Services. In addition to the information you
provide to us directly, we may collect information about your use of the Services. For
example, we may collect non-personal identification information about Users such as:
● device information - your hardware model, IP address, other unique device
identifiers, operating system version, browser type;
● usage information— such as information about the time and duration of your use
of our Services and other information about your interaction with the content
offered through our Site.
HOW WE USE COLLECTED INFORMATION
We use the information that we collect to operate our websites and to provide the
services required by you, to operate your financial transactions, to respond to your
questions, to fulfil all the regulatory requirements such as anti-fraud checks and other
checks required by the anti-money laundering legislation.
As a few examples, VGW may collect and use Users personal information for the
● To Provide and Manage the Services You Request. This includes, for
example, to process your registration, to set up and look after your account,
including checks made to guard against fraud.
● To improve customer service and our services. Information you provide helps
us respond to your customer service requests more efficiently; we may use
feedback you provide to improve our products and services.
● To process payments. We may use the information Users provide about
themselves when placing an order only to provide service to that order. We do
not share this information with outside parties except to the extent necessary to
provide the service.
● To personalize user experience. We may use information in the aggregate to
understand how our Users as a group use the services and resources provided
on our Site.
● To Contact You about our services, for example by email, phone or social
media; to manage promotions and competitions you choose to enter. We may
periodically contact you with offers and information about the Services, including
in connection with your accounts, online surveys, legal notices, new features that
you are entitled to access, and other important information. You may opt out of
receiving commercial email messages from us by following the instructions
contained in those email messages.
HOW WE PROTECT YOUR INFORMATION
We have in place physical, electronic and managerial procedures to protect the
information we collect online. We adopt appropriate data collection, storage and
processing practices and security measures to protect against unauthorized access,
alteration, disclosure or destruction of your personal information, username, password,
transaction information and data stored on our Site.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others. We
may share generic aggregated demographic information not linked to any personal
identification information regarding visitors and users with our business partners, trusted
affiliates and advertisers for the purposes outlined above.
Transfers. Personal data we collect may be transferred to, and stored and processed
in, the United States or any other country in which we or our processors maintain
facilities. We will ensure that transfers of personal data to a third country or an
international organization are subject to appropriate safeguards.
WEB BROWSER COOKIES
are placed on your computer when you visit a website. Cookies may be used to store a
unique identification number tied to your computer or device so that you can be
recognized as the same user across one or more browsing sessions, and across one or
Cookies serve many useful purposes. For example:
● Cookies can remember your sign-in credentials so you do not have to enter
those credentials each time you visit our Site.
● Cookies can help us and third parties understand which parts of our Services are
the most popular because they help us see which pages and features visitors
access and how much time they spend on the pages. By studying this kind of
information, we are better able to adapt our Services and provide you with a
Most browsers accept cookies automatically, but can be configured not to do so or to
notify the user when a cookie is being sent. If you wish to disable cookies, refer to your
browser help menu to learn how to disable cookies. If you disable browser cookies or
flash cookies, it may interfere with the proper functioning of the Services.
Other Important Information
Compliance with Children’s Online Privacy Protection Act
Protecting the privacy of the very young is especially important. For that reason, we
never collect or maintain information at our Site from those we actually know are under
18, and no part of our website is structured to attract anyone under 18.
Your California Privacy Rights. California residents are entitled once a year, free of
charge, to request and obtain certain information regarding our disclosure, if any, of
certain categories of personal information to third parties for their direct marketing
purposes in the preceding calendar year. We do not share personal information with
third parties for their own direct marketing purposes.
Do-Not-Track Signals and Similar Mechanisms. Some web browsers may transmit
“do-not-track” signals to the websites with which the user communicates. Because of
differences in how web browsers incorporate and activate this feature, it is not always
clear whether users intend for these signals to be transmitted, or whether they even are
aware of them. Because there currently is no industry standard concerning what, if
anything, websites should do when they receive such signals, our Site currently do not
take action in response to these signals. If and when a final standard is established and
accepted, we will reassess how to respond to these signals.
By submitting personal information to VGW, you signify your acceptance of this policy.
work or the way our work is regulated. We will notify you of changes by posting changes
here, or by other appropriate means.
posted on our Site. Your continued use of the Site following the posting of changes to
this policy will be deemed your acceptance of those changes.
If you do not agree to these changes, please do not continue to submit personal
information to VGW or use VGW products in any way.
We encourage Users to frequently check this page for any changes to stay informed
about how we are helping to protect the personal information we collect.
How can you get in touch?
If you have specific questions regarding your personal information or how we use it,
please contact our Data Protection Officer directly by email (email@example.com) and
specify your place of residence and the nature of your question.
Version 1.0, last updated on January 11, 2019